Subject: New Reply Received - Refund amount
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 11 Apr 2021 06:02:24 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Refund amount  Ticket comment <div dir="auto">Hi team,</div>
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<div dir="auto">Thank you for your response.</div>
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<div dir="auto">The email was basically for AED 58.72 which was not mentioned anywhere in the email. However, its cleared from you email now.</div>
<div dir="auto"><br></div>
<div dir="auto">Further, can you please provide me the reason for the cancellation of item.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">Bilal Behra</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 11 Apr 2021 at 9:59 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Muhammad,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We would like to inform you that  you had used a promo code to avail the discount while placing the order. The amount that we have charged from you was not AED 75.<br><br>
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<div dir="ltr">We would like to inform you that we have process the refund on 11 April, 2021.<br><br>The amount you paid AED 58.72 online will be refunded back to your original payment method within 7-14 working days and AED 0.5255 has been refunded to your My Credits.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2384032