Subject: New Reply Received - escalation POD
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 11 Apr 2021 03:07:19 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  escalation POD  Ticket comment <div class="ydp78aa8726yahoo-style-wrap" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 13px">
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<span><span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px">Customer Service case # 2371038</span></span><br>
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<div dir="ltr" style=""><font><span style="font-size: 14px">Order#6292938194 not yet receive and no call </span></font></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, April 10, 2021, 06:19:28 PM GMT-8, Babyshop &lt;[email-masked]&gt; wrote:
                
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2371038</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Juhi Goel : </div>
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<div dir="ltr">Hi Glen,<br><br>
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<div dir="ltr">Thank you for your patience.</div>
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<div dir="ltr">We would like to inform you that due to some technical issues, the order status is showing delivered on 7th April, 2021.</div>
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<div dir="ltr">However, our team will attempt the delivery now at its soonest.</div>
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<div dir="ltr">We hope your order reaches you soon.</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2371038