Subject: Re: refund approval 9636659555
From: JUHI GOEL <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, KISHAN SINGH <[email-masked]>
Date: Sat, 10 Apr 2021 03:27:00 -0700 (MST)

Hi Team, 

Any Update? 

Regards, 
Juhi 

From: "JUHI GOEL" <[email-masked]> 
To: "Manish Kumar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 7 April, 2021 11:47:41 
Subject: Re: refund approval 9636659555 

Missing Items name: 

161717441 - - WYCON Cosmetics Intense Eye Pencil 
161717443 - - WYCON Cosmetics Intense Eye Pencil 
161628233 - - Wycon Cosmetics Long Lasting Eyeliner 
160510222 - - Rimmel London Waterproof Kohl Kajal 
160510220 - - Rimmel London Waterproof Kohl Kajal 

From: "Manish Kumar" <[email-masked]> 
To: "JUHI GOEL" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 4 April, 2021 17:44:56 
Subject: Re: refund approval 9636659555 

Hi Juhi, 

Please mention the missing item name in the escalation. 

Regards, 
Manish 

From: "JUHI GOEL" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, April 3, 2021 8:04:17 AM 
Subject: refund approval 9636659555 

Please take a look at ticket [ https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2180480 | #218048 ] 0 

Hi Team, 
​ 
PFA (missing items) 

Subject: Refund approval 

Order No: 9636659555 
Order Date : Feb 19, 2021 
Tracking ID: FP022021000066 
Total Price: AED 104.97 
Concept: Lifestyle 
Ticket: 2180480 

Issue Description: Issue Description: With reference to the above order, the customer is claiming that he did not receive the 5 items from the order. 

Customer's history: customer is with us from 5/10/20, and he placed 9 orders. 

Assistance required: We request you to provide a refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Juhi