Subject: New Reply Received - escalation POD
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 08 Apr 2021 16:15:07 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  escalation POD  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/1xesSnB9W5TUNBkt3T1nZg~~/AALN9wA~/RgRiUF-FPVcDc3BjQgpgbwUsb2AmRjBcUhpzdXBwb3J0QGJhYnlzaG9wc3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All,<br>
<br>
<br>
Kindly note that the order is not delivered yet,However we will check and arrange the delivery at the soonest. <br>
<br>
<br>
Best Regards
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Nour Al-Arjan</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>8/4/2021 11:42 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2371038] - escalation POD<br>
 
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<div dir="ltr">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2371038" rel="noreferrer">#2371038</a> </div>
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Need POD<br>
Order ID: ​6292938194<br>
Tracking ID: ​SD001608492</div>

<div dir="ltr">Order Date: Apr 5, 2021<br>
<br>
Issue:  The order was shipped from our side on Apr 5, 2021  and as per Shipa website the order delivered to customer on Apr 7, 2021, But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID.<br>
<br>
Regards,<br>
Juhi.</div>
</div>
<br>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/b7nZFgAEAf_8Y_Aue4juQQ~~/AALN9wA~/RgRiUF-FPlcDc3BjQgpgbwUsb2AmRjBcUhpzdXBwb3J0QGJhYnlzaG9wc3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2371038