Subject: RE: Order Status Updation - 9627299981
From: Mohd Imran <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: seeta.seeta <[email-masked]>, JUHI GOEL <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Thu, 8 Apr 2021 14:57:48 +0000

Raised to tech REQ0255156<https://landmarkit.service-now.com/sc_request.do?sys_id=d55703c7db5fe05417700f2dd3961910&sysparm_record_target=sc_request&sysparm_catalog=e0d08b13c3330100c8b837659bba8fb4&sysparm_catalog_view=catalog_default>

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, April 8, 2021 1:36 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; JUHI GOEL <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Order Status Updation - 9627299981

External email sender, please take precaution.
Hi Team,

As per Fareye, they have updated the order status to delivered but the same is not reflecting on hybris. Please assist to get the order status updated on hybris, customer is chasing to receive their Shukran points for this order.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, April 6, 2021 3:40:02 PM
Subject: Re: order status on hybris  9627299981

Hi Team,

Assistance Required: Order Status needs to be updated.

Order Date : Jan 8, 2021
Order ID:  9627299981
Tracking ID:  SD000921153

Issue Description:  As per hybris the status Processing, customer received his order on 11/01/2021  ​kindly update hybris as he is chasing us for shukran points.

Thank you for your help!

Regards,
Juhi,

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