Subject: RE: Unable to open order 6451174844 (Refund needed)
From: Malik Ismail <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, JUHI GOEL <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 8 Apr 2021 07:29:48 +0000

Hi Manish,

Noted.

Regards,
Malik
From: Manish Kumar <[email-masked]>
Sent: Thursday, April 8, 2021 6:58 AM
To: Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; JUHI GOEL <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Unable to open order 6451174844 (Refund needed)

External email sender, please take precaution.
Hi Malik,

The customer has already shared the below bank details, Kindly let us know if we need any more information from the bank end.

* Bank name & branch: BANK ALRAJHI / 610
* Account holder Name: MUHAMMAD JUNAID
* Account number: 61000001006080642561
* IBAN number: SA1580000610608010642561
. Account Type: SALARY ACCOUNT

Thank you for your help.

Regards,
Manish
________________________________
From: "malik ismail" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, April 5, 2021 9:40:26 PM
Subject: RE: Unable to open order 6451174844 (Refund needed)

Hi Shakeeb,

Please get customer bank details.

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 30, 2021 5:11 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; JUHI GOEL <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Unable to open order 6451174844 (Refund needed)

External email sender, please take precaution.
Hi Malik,

Please check the following Jira ticket and assist

https://landmark.atlassian.net/browse/REL-138771<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmark.atlassian.net%2Fbrowse%2FREL-138771&data=04%7C01%7CMalik.Ismail%40landmarkgroup.com%7Cf00adc5524b54cc7661408d8fa3a20ff%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637534474872812075%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=5EHTP0yM5t4e4mGkoOm%2FXkKd%2FP%2Bfq9NUxktxRZAg84A%3D&reserved=0>

Regards
Shakeeb

________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 24, 2021 5:53:48 PM
Subject: Unable to open order 6451174844 (Refund needed)

Order No. 6451174844 (From 2019)

Jira had been raised : https://landmark.atlassian.net/browse/REL-138771<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmark.atlassian.net%2Fbrowse%2FREL-138771&data=04%7C01%7CMalik.Ismail%40landmarkgroup.com%7Cf00adc5524b54cc7661408d8fa3a20ff%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637534474872822090%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=n%2FPmoGC1CJwg%2BwtxMLFTCYx%2FPTB7xkvC3i6JRrsM%2FJ8%3D&reserved=0>

Ticket No. 2221640

Customer's Bank details as requested :

* Bank name & branch: BANK ALRAJHI / 610
* Account holder Name: MUHAMMAD JUNAID
* Account number: 61000001006080642561
* IBAN number: SA1580000610608010642561
. Account Type: SALARY ACCOUNT

Kindly process the refund.

Thanks for your help.

Regards,
Juhi

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