Subject: New Reply Received - escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 07 Apr 2021 21:39:03 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  escalation  Ticket comment <div><br></div>
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<div>On Tue, 6 Apr 2021 at 6:30 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Sameera,<br><br>Thank you for your patience.<br><br>We would like to inform you that we have processed the refund of amount (SAR 70.31) on (5th Ape, 2021) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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<div dir="auto">Why 70 riyals?? I paid 90 plus riyals then why 70 will be refunded???? </div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2232873