Subject: Re: Late collection #9632689556
From: Apoorv Joshi <[email-masked]>
To: vaibhav ohri <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Dipesh Regmi <[email-masked]>, Ashish Karini <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, JUHI GOEL <[email-masked]>
Date: Wed, 7 Apr 2021 06:59:14 -0700 (MST)

Hi Vaibhav, 

Customer has contacted herself and has mentioned that she can be contacted on +971558648701. Also, we have marked this for reattempt at this time, please contact the customer and arrange the collection. 

Thank you for your help! 

Regards. 
Apoorv 

From: "vaibhav ohri" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Dipesh Regmi" <[email-masked]>, "Ashish Karini" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "JUHI GOEL" <[email-masked]> 
Sent: Monday, April 5, 2021 5:34:18 PM 
Subject: RE: Late collection #9632689556 

Dear Team 

We have already attempted this collection 4 times, but still not getting any response from the customer. The last attempt was done on 1 st April 

Please reassign the RVP again, so the collection can be arranged again. 

Regards 

Vaibhav Ohri 

From: Manish Kumar <[email-masked]> 
Sent: Sunday, April 04, 2021 7:21 PM 
To: Vaibhav Ohri <[email-masked]>; Dipesh Regmi <[email-masked]>; Ashish Karini <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; JUHI GOEL <[email-masked]> 
Subject: Re: Late collection #9632689556 

External email sender, please take precaution. 

Hi Team, 

The customer can be reached on 055 8648701, Kindly arrange the return collection on a priority. 

Order Date : Feb 2, 2021 

Order ID: 9632689556 

Tracking ID: RP020421001907 

Thank you for your help. 

Regards, 

Manish 

From: "JUHI GOEL" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, April 3, 2021 3:35:57 PM 
Subject: Late collection #9632689556 

Please take a look at ticket #2164140 

Hi Team, 

Problem Statement: Late collection 
Order Date : Feb 2, 2021 
Order ID: 9632689556 
Tracking ID: RP020421001907 
Assistance Required: Need urgent collection 

Issue Description: Customer raised a return request on date. But the item still not collected. 

Please collect the item on priority. 

Regards, 
Juhi 

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