Subject: Refund approval 9638345972
From: JUHI GOEL <[email-masked]>
To: Manish Kumar <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, MOHAMMAD HUMAYUN <[email-masked]>
Date: Tue, 6 Apr 2021 23:27:03 -0700 (MST)

Hi Team, 
​ 
Subject: Refund approval 

Order No: 9638345972 
Order Date : Feb 27, 2021 
Tracking ID: RP022821001993 
Total Price: AED 165 
Concept: MAX 
Ticket: 2167551 
Child Ticket - 2280555 

Issue Description: Issue Description: With reference to the above order, the customer is claiming that he has returned 4 items however we have received only one as per the warehouse. 

Items we did not receive - 
All-Over Polka Dots Print Midi Dress with Puffed 3/4 Sleeves 
Textured Sports Shoes with Lace-Up Closure 
Textured High-Neck Midi Dress with 3/4 Sleeves and Tie Ups 

Customer's history: customer is with us from 12/17/20, and he placed 4 orders till now. 

Assistance required: We request you to provide a refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Juhi