Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Apr 2021 05:30:25 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Product information  Ticket comment <div>Good morning </div>
<div>I deleted the app and reinstalled it but still the same ios 14.4.2 and I attached photos of app version and screenshot for the problem.my registered email is [email-masked] from kuwait</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwODY0NzMxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.o28kxS5DJO9P8RE_9BfmWfVzq-MDdUh_9stwPwRg9h0"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwODY0NzMxOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9UtYx0h29GmGHCUaTS4YR0yb4PpjlaFalyFlJihot40"><br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 7 Apr 2021, at 6:20 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"><div dir="ltr">Hi Dear,<br><br>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br><br>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:<br>1. Screenshot Of The Issue(If Possible)<br>2. App Version/Browser Version<br>3. Android/iOS Version or Browser name<br>4. Registered email address<br>5. Country of access<br><br>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!<br> <br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2364666