Subject: New Reply Received - Escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 06 Apr 2021 11:18:58 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Escalation  Ticket comment <div>The order is from December I believe and it's been more than 3months but the issue is still not resolved. Highly Disappointed..!! It's a simple issue you need to change your order status as delivered instead of pending. I don't understand why this taking so long?<br><br>
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<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 6 Apr 2021 at 2:10 pm, Babyshop</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0704472807"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr"><div dir="ltr">Hi Naina,<br><br>
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<div dir="ltr">We truly apologize for the inconvenience. This is surely not the experience we want our customers to have when they shop with us.<br><br>We’re on it - and we’ll do our best to sort this out quickly. Please allow us some more time to work on this so we can assist you with this accordingly.<br><br>Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team<br>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2120764