Subject: Ticket Assigned - Conversation with nimisha
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 06 Apr 2021 09:21:02 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nimisha nimisha                    Bot:  Hi again! Bot:  Please enter your name Customer:  nimisha Bot:  Hi Nimisha ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9646890099 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568780650            01:12 PM, 06th Apr                   Juhi              
      Hi Nimisha, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           01:13 PM, 06th Apr                     nimisha                    Hi           01:14 PM, 06th Apr                     nimisha                    Can you check why is my order taking so long           01:14 PM, 06th Apr                   Juhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:15 PM, 06th Apr                   Juhi                   As we see here your order is ready for pickup at our store.  Kindly visit there and collect your order.           01:16 PM, 06th Apr                     nimisha                    Why hasn't that been updated on the app?           01:16 PM, 06th Apr                   Juhi                   We are really sorry for the inconvenience           01:20 PM, 06th Apr                   Juhi                   It was a pleasure to assist you. Thank you for shopping w
 ith us.  Have a wonderful day.           01:20 PM, 06th Apr                     nimisha                    Thank you           01:20 PM, 06th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2361356