Subject: RE: Item is missing while creating RMA 9771103712
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Akshay Berry <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, JUHI GOEL <[email-masked]>
Date: Sun, 4 Apr 2021 15:49:09 +0000

@Akshay Berry<mailto:[email-masked]>

Kindly check on this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Sunday, April 4, 2021 5:25 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; JUHI GOEL <[email-masked]>
Subject: Re: Item is missing while creating RMA 9771103712

External email sender, please take precaution.
Hi Team,

Kindly assist us on the below concern as the item (161887111 - - Sustainable Slim Fit Captain America Printed T-shirt with Crew Neck) is not reflecting while creating RMA in the order id - 9771103712

https://landmark.atlassian.net/browse/REL-137522

Than you for your help.

Regards,
Manish

________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 16, 2021 5:30:20 PM
Subject: Item is missing while creating RMA 9771103712

Hi Team,

Order No. 9771103712

Customer is asking for refund for a pending order however we are unable to create RMA as the item can not be seen there.

ITEM : 161887111 - - Sustainable Slim Fit Captain America Printed T-shirt with Crew Neck

We raised Jira but the team advised to contact the OMS team as RMA has been cancelled from OMS end.
https://landmark.atlassian.net/browse/REL-137522

Kindly check and update.

Regards,
Juhi

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