Subject: Re: Deactivation of My Credits 8236985141
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, JUHI GOEL <[email-masked]>
Date: Sun, 4 Apr 2021 05:33:35 -0700 (MST)

Hi Team, 

The cusotmer has received his refund in the My Credit section against his return however the payment mode was Knet hence he want is refund to the same mode of payment. 

Please advise on the transfer of the amount from My Credit to his Knet account. 

Order ID - 8236985141 
Amount: KWD 5.60 

Concept: Splash 

Thank you for your help. 

Regards, 
Manish 

From: "JUHI GOEL" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, April 3, 2021 8:18:12 AM 
Subject: Deactivation of My Credits 8236985141 

Hi Team, 

Order ID - 8236985141 

The customer paid through knet but refunded through My Credits. 

Kindly deactivate the amount from My credit : KWD 5.6 , As he wants refund into his Knet Account. 

Regards, 
Juhi