Subject: New Reply Received - Shukran
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 04 Apr 2021 09:05:30 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Shukran  Ticket comment <div>Good morning</div>
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<div>Please find screenshots from the Shukran app with my profile details:</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNzgzMzQxMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.trpcPuuhwHKQw8sWSwpAeor2amIvfj2c17L4q__SzWc"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNzgzMzQxNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.i1QqW8Fppsnxtvtd69WnxaOxdJUC49wokFchmpHUqKo"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNzgzMzQxNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.3NaY4VRsoNK3oJkmtcRNyG-x6hVGwJbOV6LmkaIRPCw"><br>And some screenshots from my Splash account:</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNzgzMzQxNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.N6VH_nqa7gHNKl-iLvXW95DK7hJO7FMe4jaoLCenrZ0"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNzgzMzQxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jfOODDSs8Dstk2t606YoLPXcmdIQ2z0QovN130V1GIM"><br>
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<div>As you can see, all my details are registered under email address [email-masked] so not sure why the same is not showing from your end. </div>
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<div>Many thanks</div>
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<br><div dir="ltr">Lorraine McAsey<div>050 8559097</div>
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<div>On 3 Apr 2021, at 10:13, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Lorraine,<br><br><br>Thank you for contacting us.<br><br>We would be happy to help you. However for us to check and investigate, we would need some more information. Please let us know your registered email address you used to place the order as with [email-masked] we can see that no shukran card is linked as of now</div>
<div dir="ltr">.<br>Looking forward to hearing from you.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2343088