Subject: New Reply Received - CASH REUTRN QUERY
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Apr 2021 07:15:55 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  CASH REUTRN QUERY  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Dear Team,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I would like to bring to your notice  that none of your staff explained how the amount return is processed, whethes its cash or credit.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>My only demand is return me the amount paid in CASH as CASH.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>If the amount is not returned to me I will escalate this matter to the highest level.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Ishaq.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>057 233 6565</span></div>
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<div>From:<span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Centrepoint [mailto:[email-masked]] <br><b>Sent:</b> Saturday, April 3, 2021 1:23 PM<br><b>To:</b> [email-masked]<br><b>Subject:</b> Re: [#2310127] - CASH REUTRN QUERY</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Hi Ishaq,<br><br>Thank you for contacting us.<br><br>We would like to inform you that cash can only be refunded at the store if you ask for cash refund else it is refunded as My Credits only.<br><br>Also, once any refund is processed it can not be transferred to any other medium.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid","serif";color:white'>2310127:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'> </span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2310127