Subject: New Reply Received - Re: Sorry, we had to cancel your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 04 Apr 2021 07:09:05 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Sorry, we had to cancel your order.  Ticket comment <div dir="auto">Good morning,<div dir="auto"> </div>
<div dir="auto">Thank you for your clarification .</div>
<div dir="auto">Just could i know when the refund can be back to my account?</div>
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<div dir="auto">Best regards</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 4 Apr 2021, 06:37 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Asem,<br><br>Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>This order is not cancelled, during quality check we found out that Cable Fur Lined Sweater with Long Sleeves and Button Closure were not in a good condition to be sold and they were the last of their stock hence we took them out of your order. You are still going to receive the remaining items.</div></div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br><br>Your friends,<br><br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2347990