Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 03 Apr 2021 17:46:33 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Thank you for your kind response.</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">How can I receive the <span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
voucher?</span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Best Regards</span></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Sent from <a href="https://go.microsoft.com/fwlink/?LinkId=550986" rel="noreferrer">
Mail</a> for Windows 10</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div style="mso-element:para-border-div;border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="border:none;padding:0in"><b></b></div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: <a href="mailto:[email-masked]" rel="noreferrer">Splash</a><br>
<b>Sent: </b>Friday, April 2, 2021 1:55 PM<br>
<b>To: </b><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject: </b>Re: [#2339691] - Returns</div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div>
<div>
<div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Mohammed,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for contacting us.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We apologise for the inconvenience it has caused.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We would like to provide you the voucher of AED 15 for this issue, due to some technical issues we could not refund you the delivery cost.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We have forwarded your issue to our voucher team. Once we will get any update we will get back to you.<br>
<br>
Feel free to reach out to us if you need any further assistance.<br>
<br>
Your friends,<br>
The Support Team</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
</div>
</div>
</div>
<div class="MsoNormal">
<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2339691:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
</span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2339691