Subject: RE: Late Shipping 9646315894
From: Faraz Lohani <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Con Loc <[email-masked]>, Deepak Damodaran <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, JUHI GOEL <[email-masked]>
Date: Sat, 3 Apr 2021 14:32:34 +0000

Hi @Con Loc<mailto:[email-masked]> @Deepak Damodaran<mailto:[email-masked]>,

Can you please assist on the above mentioned order number a sit is pending and no action has been taken on the child ticket number : 2334797

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]

From: Manish Kumar <[email-masked]>
Sent: Friday, April 2, 2021 6:02 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; JUHI GOEL <[email-masked]>
Subject: Re: Late Shipping 9646315894

External email sender, please take precaution.
Hi Team,

The below issue has been raised to the warehouse through the child ticket# 2334797 however it got closed without any response.

Kindly check and assist us to expedite the delivery process.

Order Date : Mar 29, 2021
Order ID: 9646315894
Tracking Id: N/A

Thank you for you help.

Regards,
Manish

________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, April 2, 2021 7:30:08 AM
Subject: Late Shipping 9646315894

Hi Team,

Problem Statement: Late Shipping

Order Date : Mar 29, 2021
Order ID: 9646315894
Tracking Id: N/A

Assistance Required: Need urgent shipping

Issue Description: The order was placed on Mar 29, 2021 but still is showing "IN_PROGRESS".

Please shipped the order on priority so that the customer can receive it as soon as possible.

Thank you for your help!

Regards,
CS Team Juhi

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