Subject: New Reply Received - My order didnt receive
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 03 Apr 2021 07:32:07 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  My order didnt receive  Ticket comment <div dir="auto">Hello splash,<div dir="auto"><br></div>
<div dir="auto">Could you please update me on the status of my order?</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">asad</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Apr 2, 2021, 8:24 AM Asad Shaikh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi Splash,<div dir="auto"><br></div>
<div dir="auto">I have checked my mobile call log and I am sure I didnt receive call from delivery boy.One thing I could make out the delivery person is doing to fill his pocket by selling the products making wrong entries as delivered.</div>
<div dir="auto"><br></div>
<div dir="auto">You could check the delivery company and the delivery person tourist club area on march 27.We can track him. </div>
<div dir="auto"><br></div>
<div dir="auto">Its splash responsibility to support customer and splash should send the same product to the customer. </div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">asad</div>
</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Thu, Apr 1, 2021, 1:55 PM Asad Shaikh &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Hi Splash,<div dir="auto"><br></div>
<div dir="auto">One more concern without checking the receiver's identity and his id card how the deliver person would confirm he has delivered.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">asad</div>
</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Thu, Apr 1, 2021, 11:28 AM Asad Shaikh &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Hi Team,<div dir="auto"><br></div>
<div dir="auto">We dont have relatives, friends here in my apartment.</div>
<div dir="auto"><br></div>
<div dir="auto">No one came to deliver neither called.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">asad</div>
</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Thu, Apr 1, 2021, 11:05 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Asad,<br><br>Thank you for contacting us.<br><br>We apologize for the inconvenience caused to you.<br><br>As we see here your order has been delivered to you on 27th Mar, 2021, Kindly confirm with your family and neighbours once.</div>
<div dir="ltr">​<br>
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<div dir="ltr">Our team contacted on +971502820910 and delivered the order at : Khalifa complex, B3, 304, Opp dana hotel, Tourist Club, Abu Dhabi.</div>
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<div dir="ltr">If you still feel you have not received it kindly write back to us so that we can assist you further.<br><br>We look forward to serve you again in future.<br><br>Keep shopping with us.<br><br>Your Friends,<br>The Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2334148