Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 03 Apr 2021 04:10:16 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div dir="auto">Hi Good morning</div>
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<div dir="auto">I’m extremely happy with your response.Thank you so much. </div>
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<div dir="auto">Deepthi Gimesh</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div>On Sat, Apr 3, 2021 at 7:03 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Deepthi,<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.<br><br>We would like to inform you that we have processed the refund of amount (KWD 2) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:<br> <br>Step 1 - Simply log onto your account<br>Step 2 - Start shopping<br>Step 3 - Add chosen items to basket<br>Step 4 - Proceed to checkout<br>Step 5 - Select the my credit as a payment option<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2342651