Subject: Re: [#2339912] - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 02 Apr 2021 09:04:39 +0000

Hi Juhi Goel,  Regarding return process , item received and scanas per below details    CONCEPT_NAME  INVOICE_NO  AWB_NO  ITEM_ID  CUS_RETURN_QTY  RETURN_RECEIVED_QTY  UNEXPECTED_QTY  RETURN_ORIGIN  Splash  9642547606  46538526156  '161451398  1  0  0  LMG - Expected  Splash  9642547606  46538526156  '162109044  1  0  0  LMG - Expected  Shoemart  9642547606  46538526156  '162185653  0  1  1  LMG - Unexpected - Not Order Part  Splash  9642547606  46538526156  '162187418  1  0  0  LMG - Expected  Splash  9642547606  46538526156  '162184220  1  0  0  LMG - Expected   Thanks & Regards   indunil   
                           
                            On
                            Fri, 2 Apr at  6:53 AM
                            ,  Juhi Goel <[email-masked]>  wrote:
                             
 Hi Team, 
   
 Problem Statement: Refund Not Processed 
   
 Order Date : Mar 16, 2021
 
 Order ID: 9642547606 
 Tracking ID: 46538526156 
 RMA: 1000661840

 Assistance Required: Need refund for customer. 
   
 Issue Description: As per the Aramex website the items has been returned to WH on 23 Mar, 2021 under tracking 46538526156 and till now the RMA not processed. 
   
 kindly check and process the RMA asap and update us. 
   
 Regards, 
 Juhi