Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 02 Apr 2021 02:02:19 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Dears,

Kindly be informed that I had handed my return item towrds your
representative since 5 days now I'm trying to communicate with him ongoing
for refund on my account he is not answering my calls or even through
WhatsApp!!!!

What's going on? Is that normal!!!

Please sort out this issue and rasie the solution immediately...
Thanks for understanding!
Eslam Saadeldeen

On Sun, 28 Mar 2021, 11:24 pm Centrepoint, <[email-masked]>
wrote:

> Here’s what you need to do next.
> 
> <https://www.centrepointstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
> Download our apps now
>  <https://itunes.apple.com/ae/app/id1161310479f> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
> iPhone <https://itunes.apple.com/ae/app/id1161310479f> Android
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> 
> Babyshop
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> <https://www.splashfashions.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en> Shoe
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> <https://www.shoemartstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
> Offers
> <https://www.centrepointstores.com/sa/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
> Clearance
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>
> We’ve received your return request.
>
> Hi Eslam Saadeldeen, thank you for getting in touch with us. Here’s how
> your return 1000700196 for order 6288662014 will work.Our delivery
> partner will pick up your return in around 2-5 business days.
> *Order Details *
>
> Item
>
> Description
>
> Total Price
> *SHOEMART INTERNATIONAL*
> Le Confort Men's Lace-Up Textured Running Shoes
> Color: Blue
> Size: 42
> Quantity: 1 SAR 209
>
> Total *SAR 209*
> 1. Box up your return
>
> Please include the invoice, price tags and any warranty information.
> 2. Hand over your return
>
> Our delivery partner will pick it up from your doorstep.
> 3. Receive your refund
>
> This will be issued after we receive your products in our warehouse and
> conduct a quality check.
> Here's how your refund works:
>
>    - If you’ve paid by Cash on Delivery, your refund will be credited to
>    your My Credit balance under your account.
>    - Refunds to your Credit Card or Debit Card may take 7-14 business
>    days to process.
>    - Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent
>    will also be credited to your My Credit balance.
>
> 
> Need help? Get in touch
>
>  <[email-masked]?Body=Contacted>
>
> *Write us an email now*, we'll get back to you as fast as we can.
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>
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> 
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>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2337511