Subject: Refund needed (store voucher) 9642780257
From: JUHI GOEL <[email-masked]>
To: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 1 Apr 2021 02:08:59 -0700 (MST)

Hi Team, 

Order No. 9642780257 
Order Date: Mar 16, 2021 

The customer returned few items (damaged items received) and received SAR 171 into his My Credits. However she is asking for store voucher or cash as a refund because she does not want to shop online also she is really frustrated, since she received damaged items. 

Kindly look into it and help us to provide her either cash or store voucher as a refund. 

Regards, 
Juhi