Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 09:45:17 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">Thank you for your response. </div>
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<div>On Wed, Mar 31, 2021, 12:42 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Sijin,<br><br>Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>This order is not cancelled, during quality check we found out that 163107724 - - Pack of 3 - Printed Round Neck T-shirt with Short Sleeves were not in a good condition to be sold and they were the last of their stock hence we took them out of your order. You are still going to receive the remaining items.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why these 163107724 - - Pack of 3 - Printed Round Neck T-shirt with Short Sleeves were cancelled and you received a notification regarding the same items.<br><br>Our delivery partner will call you before delivering these items.<br><br>Hope this helps and have a great evening! Stay Safe!<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2329486