Subject: Ticket Assigned - Conversation with borna
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 05:47:41 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with borna borna                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  borna Bot:  Hi Borna ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0582582646            09:35 AM, 31st Mar                   Juhi                   Hi Borna, Good Morning. Thank you for contacting us. My name is Juhi, I will b
 e happy to assist you.           09:35 AM, 31st Mar                     borna                    9644639709 this is my order no i already done return req bt nobody dont com yet for the collection           09:37 AM, 31st Mar                     borna                    pls tel me how can i return this           09:38 AM, 31st Mar                   Juhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:40 AM, 31st Mar                   Juhi                   You have raised a return request on 29th Mar, 21           09:41 AM, 31st Mar                     borna                    Yes           09:41 AM, 31st Mar                   Juhi                   It takes 3-5 working days for our agent to contact you for pickup           09:41 AM, 31st Mar                   Juhi                   Kindly allow us some ti,e.           09:41 AM, 31st Mar                   Juhi                   Kindly allow us some time.         
   09:42 AM, 31st Mar                     borna                    i order it self pickup now they r come to which adress?           09:43 AM, 31st Mar                   Juhi                   You might have received a link on your email           09:43 AM, 31st Mar                   Juhi                   You filled that and now the tracking has been generated.           09:44 AM, 31st Mar                   Juhi                   If you want you can return it to nearby store also.           09:44 AM, 31st Mar                     borna                    may b some problems in my mail account           09:44 AM, 31st Mar                     borna                    any mails is not came there           09:45 AM, 31st Mar                     borna                    Ok i will try to store thank you           09:45 AM, 31st Mar                   Juhi                   But you have tracking on your return request which means you have filled the email.           09:46 AM, 31st Mar       
             Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:46 AM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2329803