Subject: Ticket Assigned - refund
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 05:37:33 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund abhishek                    Bot:  Hi again! Bot:  Please enter your name Customer:  abhishek Bot:  Hi Abhishek ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 busine
 ss days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:23 AM, 31st Mar                   Juhi                   Hi Abhishek, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           09:24 AM, 31st Mar                     abhishek                    My order number 6286752094,arrived yesterday but some iteams is missing           09:24 AM, 31st Mar                  
  Juhi                   Kindly provide us the missing items name.           09:26 AM, 31st Mar                     abhishek                    2 cotton joggers           09:26 AM, 31st Mar                     abhishek                    Solid full length cotton joggers colour brown andgrey           09:27 AM, 31st Mar                   Juhi                   162981591 - - Solid Full Length Cotton Joggers with Drawstring Closure is this the same item ?           09:29 AM, 31st Mar                     abhishek                    Yes offer 2pcs 95 sar           09:29 AM, 31st Mar                     abhishek                    Iwill alredy send email for your email id but untill now not came a good replay, what can i do?           09:31 AM, 31st Mar                   Juhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:31 AM, 31st Mar                     abhishek                    Ok           09:31 AM, 31st Mar  
                  Juhi                   We have refunded you SAR 80.75 for both the items           09:33 AM, 31st Mar                   Juhi                   We apologise for the inconvenience caused .           09:33 AM, 31st Mar                     abhishek                    Ok thank you,           09:34 AM, 31st Mar                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:34 AM, 31st Mar                     abhishek                    But one message came your return is process           09:34 AM, 31st Mar                   Juhi                   Yes it has been credited to your My Credits wallet.           09:35 AM, 31st Mar                     abhishek                    The joggers pant is not came so what will send return           09:35 AM, 31st Mar                   Juhi                   That would be refund of the amount charged.           09:36 AM, 31st Mar                   Juhi     
               It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:37 AM, 31st Mar                     abhishek                    Thank you           09:37 AM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2329777