Subject: New Reply Received - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 00:29:51 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: We’ve received your return request.   Ticket comment <div style='font-family: "segoe ui westeuropean", "segoe ui", helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)'>
My location is villa L20 near oasis mall </div>
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Order number is #9634128240</div>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, March 14, 2021 11:19 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: We’ve received your return request.
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2222635</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2222635<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Juhi Goel : </div>
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<div dir="ltr">Hi Hena,<br>
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<div dir="ltr">Thank you for contacting us.</div>
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<div dir="ltr">We would like to request you to provide us the order numbers for which you had received different items so that we can further assist you.</div>
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<div dir="ltr">We look forward to hearing from you.<br>
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Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2222635