Subject: New Reply Received - Re: Sorry, your order was not processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 30 Mar 2021 07:16:22 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Sorry, your order was not processed  Ticket comment <div dir="auto">Please reply me? U deduct my money from my card.. I ll receive my order or not? </div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Mar 30, 2021, 12:42 AM Abeera Mehar Abee &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Why? U deduct my payment from card. How i ll get back my money? </div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Mon, Mar 29, 2021, 11:35 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<u></u>

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										More details inside 
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									<a href="https://www.centrepointstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en" style="display:inline-block" rel="noreferrer" target="_blank">
									<img style="border:0;margin:0" alt=" Centre Point logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-centrepoint.png" width="165"></a>
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												<td colspan=" 2" style="padding:15px 0 0 0">Download
													our apps now</td>
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												<a href="https://itunes.apple.com/ae/app/id1161310479f" rel="noreferrer" target="_blank">
													<img alt=" ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width=" 19"></a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en" rel="noreferrer" target="_blank">
												  <img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a>
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												<a href="https://itunes.apple.com/ae/app/id1161310479f" style="text-decoration:none;color:#202020" rel="noreferrer" target="_blank">iPhone</a>
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												<td align=" left" style="padding:2px 0 0 10px">
												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en" style="text-decoration:none;color:#202020" rel="noreferrer" target="_blank">Android</a>
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<span>
													<a href="https://www.babyshopstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Babyshop</a></span>
													<span>
													<a href="https://www.lifestyleshops.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Lifestyle</a></span>
													<span>
													<a href="https://www.splashfashions.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Splash</a></span>
													<span>
													<a href="https://www.shoemartstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Shoe Mart</a></span>
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													<a href="https://www.centrepointstores.com/sa/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Offers</a></span>
													<span>
													<a href="https://www.centrepointstores.com/sa/en/search?q=badge.title.en%3AClearance&amp;clr=true&amp;utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Clearance</a></span>
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                                	Sorry, your order number 6290123041 was not processed.
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								    Hi Abeera Mehar, we were unable to complete your purchase at this time. Please note, no amount has been deducted from your card.
                                  	                                        <strong>Please try again or use Cash on Delivery at  <a href="https://centrepoint.app.link/FVNfRiST1eb" rel="noreferrer" target="_blank">https://centrepoint.app.link/FVNfRiST1eb</a></strong>.
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												 	Order Details	
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Description</div>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Total Price</div>
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																																				<a href="https://www.centrepointstores.com/sa/en/p/162844023?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_full_cancellation_CREDIT_CARD_SA_en" rel="noreferrer" target="_blank">
																																																						<img alt="" src="https://8465b4e00e05cee610f5-f5c66c5180f499fc01326bb47a2a5ede.lmsin.net/162844023-162759333-LS18171016_01-150.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  LIFESTYLE  </td>
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Assorted Hoop Earrings - Set of 3  </td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Gold</td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td>
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															        						   									 SAR 9
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																																				<a href="https://www.centrepointstores.com/sa/en/p/162843979?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_full_cancellation_CREDIT_CARD_SA_en" rel="noreferrer" target="_blank">
																																																						<img alt="" src="https://8465b4e00e05cee610f5-f5c66c5180f499fc01326bb47a2a5ede.lmsin.net/162843979-162759333-LS18171128_01-150.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  LIFESTYLE  </td>
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Stone Studded Link Chain Necklace  </td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Gold</td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td>
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															        						   									 SAR 19
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																																				<a href="https://www.centrepointstores.com/sa/en/p/161977725?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_full_cancellation_CREDIT_CARD_SA_en" rel="noreferrer" target="_blank">
																																																						<img alt="" src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/4406747-SPLWWW3OCT330-SPSS20311019_01-150.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  SPLASH  </td>
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Plain Jacket with Long Sleeves and Hood  </td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Blue</td>
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																			 																		        	      Size: 
																		        	     																			
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td>
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															        						   									 SAR 54
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																																				<a href="https://www.centrepointstores.com/sa/en/p/161968674?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_full_cancellation_CREDIT_CARD_SA_en" rel="noreferrer" target="_blank">
																																																						<img alt="" src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/6033338-WJKTS2013717-SP20291019_01-150.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  SPLASH  </td>
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Plain Hoodie with Long Sleeves  </td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Blue</td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">
																			 																		        	      Size: 
																		        	     																			
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td>
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															<td width="30%" style="padding:20px 10px 0 0;color:#3d4648;font-weight:600" align="right">
															        						   									 SAR 44
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<tr>
																		<td align="left">
																																				<a href="https://www.centrepointstores.com/sa/en/p/162663205?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_full_cancellation_CREDIT_CARD_SA_en" rel="noreferrer" target="_blank">
																																																						<img alt="" src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/6034705-WTSAW20409-SPWIN20160920_01-150.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
																																																																																																																																																																																																																																																																																																																		</a>
</td>
																	</tr>
																</tbody>
</table>
															</td>
															<td width="40%" style="padding:15px" align="center">
																<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="color:#3d4648;font-size:14px;font-family:Helvetica,Arial,sans-serif">
																	<tbody>
<tr>
																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  SPLASH  </td>
																	</tr>
																	<tr>
																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Sustainable Solid Hoodie with Long Sleeves  </td>
																	</tr>
																						       															        									 																	<tr>
																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: White</td>
																	</tr>
																																																			<tr>
																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">
																			 																		        	      Size: 
																		        	     																			
																		</td>
																	</tr>
																																							       								    						       								    																	<tr>
																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td>
																	</tr>
																																</tbody>
</table>
															</td>
															<td width="30%" style="padding:20px 10px 0 0;color:#3d4648;font-weight:600" align="right">
															        						   									 SAR 39
															</td>
														</tr>
													</tbody>
</table>
												</td>
											</tr>
																																								<tr>
												<td align="center">
													<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size:13px">
														<tbody>
<tr>
															<td width="28%" align="center">
																<table border="0" cellpadding="0" cellspacing="0" align="left" width="100%">
																	<tbody>
<tr>
																		<td align="left">
																																				<a href="https://www.centrepointstores.com/sa/en/p/162881012?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_full_cancellation_CREDIT_CARD_SA_en" rel="noreferrer" target="_blank">
																																																						<img alt="" src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/7523598-2PKCHRBIK6-SP21241120_01-150.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
																																																																																																																																																																																																																																																																																																																		</a>
</td>
																	</tr>
																</tbody>
</table>
															</td>
															<td width="40%" style="padding:15px" align="center">
																<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="color:#3d4648;font-size:14px;font-family:Helvetica,Arial,sans-serif">
																	<tbody>
<tr>
																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  SPLASH  </td>
																	</tr>
																	<tr>
																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Set of 2 - Sustainable Printed Bikini Briefs  </td>
																	</tr>
																						       															        									 																	<tr>
																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Multicolour</td>
																	</tr>
																																																			<tr>
																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">
																			 																		        	      Size: 
																		        	     																			
																		</td>
																	</tr>
																																							       								    						       								    																	<tr>
																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td>
																	</tr>
																																</tbody>
</table>
															</td>
															<td width="30%" style="padding:20px 10px 0 0;color:#3d4648;font-weight:600" align="right">
															        						   									 SAR 14
															</td>
														</tr>
													</tbody>
</table>
												</td>
											</tr>
																																								<tr>
												<td align="center">
													<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size:13px">
														<tbody>
<tr>
															<td width="28%" align="center">
																<table border="0" cellpadding="0" cellspacing="0" align="left" width="100%">
																	<tbody>
<tr>
																		<td align="left">
																																				<a href="https://www.centrepointstores.com/sa/en/p/161986786?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_full_cancellation_CREDIT_CARD_SA_en" rel="noreferrer" target="_blank">
																																																						<img alt="" src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/9105311-SS20CHRVELJO-SP20301019_01-150.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
																																																																																																																																																																																																																																																																																																																		</a>
</td>
																	</tr>
																</tbody>
</table>
															</td>
															<td width="40%" style="padding:15px" align="center">
																<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="color:#3d4648;font-size:14px;font-family:Helvetica,Arial,sans-serif">
																	<tbody>
<tr>
																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  SPLASH  </td>
																	</tr>
																	<tr>
																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Mickey Mouse Printed Mid Waist Pants with Elasticised Waistband  </td>
																	</tr>
																						       															        									 																	<tr>
																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Black</td>
																	</tr>
																																																			<tr>
																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">
																			 																		        	      Size: 
																		        	     																			
																		</td>
																	</tr>
																																							       								    						       								    																	<tr>
																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td>
																	</tr>
																																</tbody>
</table>
															</td>
															<td width="30%" style="padding:20px 10px 0 0;color:#3d4648;font-weight:600" align="right">
															        						   									 SAR 44
															</td>
														</tr>
													</tbody>
</table>
												</td>
											</tr>

<tr>
	<td align="center" style="padding:10px 0 0 0;border-top:1px solid #eeeeee"></td>
</tr>
<tr>
	<td>
				<table width="100%" border="0" cellspacing="0" cellpadding="0">
				  <tbody>
<tr>
				    <td width="50%"> </td>
				    <td width="50%" align="right" style="line-height:20px;text-align:left">
				
				        <table width="100%" border="0" cellspacing="0" cellpadding="0" style="line-height:20px;text-align:left">
				          <tbody>
<tr>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333">
				            Subtotal:
				            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333" align="right">
				            <strong> SAR 223</strong>
				            </td>
				          </tr>
				          <tr>
				            <td colspan="2" style="border-bottom:solid #cccccc 1px"></td>
				          </tr>
				          
				          <tr>
				            <td colspan="2"></td>
				          </tr>
				          <tr>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333;width:214px">
				            						    							    					            	 									    								    								    			Standard ground shipping:
						    								    					            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333" align="right">
				            <strong>
				             				             				             				             				            	 				            	 		FREE
			            	 					             				             </strong>
				            </td>
				          </tr>
				          				          <tr>
				            <td colspan="2" style="border-bottom:solid #cccccc 1px"></td>
				          </tr>
<tr>
				            <td colspan="2"></td>
				          </tr>
				          <tr>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:18px;color:#333333">
				            <strong>Total</strong>
				            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:18px;color:#333333" align="right">
				            <strong>SAR 223</strong>
				            </td>
				          </tr>
				          <tr>
				            <td colspan="2" style="border-bottom:solid #cccccc 1px"></td>
				          </tr>
<tr>
				            <td colspan="2"></td>
				          </tr>
				          				        </tbody>
</table>
				
				    </td>
				  </tr>
				</tbody>
</table>
		</td>
</tr>

	</tbody>
</table>
 </td>
</tr>

		
<tr>
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		<td style="padding:0 0 15px 15px;font-size:15px;font-weight:700;text-align:left;color:#242428"><span>Need help? Get in touch</span></td>
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<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
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<strong>Connect with us</strong> on your favourite social network.</div>
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											<div style="margin:0;padding:0;line-height:20px">Reach out in 140 characters! We are <strong>@centrepointme</strong>.</div>
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											<div style="margin:0;padding:0;line-height:20px">
<strong>Call us on 800-111-10CP (800-1111027).</strong> <br>7 days a week, 24 hours a day</div>
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							<span style="font-size:11px;color:#848483"> 
							<a href="https://www.centrepointstores.com/sa/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en" style="text-decoration:none;color:#848483" rel="noreferrer" target="_blank">Privacy Policy</a>  |
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</blockquote>
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</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2323764