Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 30 Mar 2021 05:55:12 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:45 AM, 30th Mar                   Juhi                   Hi, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           09:45 AM, 30th Mar                   Juhi                   As we can see here you are contacting us regarding return status.           09:47 AM, 30th Mar                     hi                    why nobody till now came to pick up the parcel??? it's been a week           09:47 AM, 30th Mar                   Juhi                   Could you please share your order number so that I can assist you further?           09:47 AM, 30th Mar                     hi                    i followed up many times !           09:47 AM, 30th Mar                     hi                    6285377190           09:47 AM, 30th Mar                   Juhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:49 AM, 30th Mar                   Juhi                   Kindly confirm your address: villa #18, Street #30, Al Aziziyah  Riyadh           09:50 AM, 30th Mar                   Juhi                   Also the contact number +966537122188           09:50 AM, 30th Mar                   Juhi                   Hi, I'm not getting a response from you. Are we still connected?           09:53 AM, 30th Mar                   Juhi                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:54 AM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2324410