Subject: Ticket Assigned - Conversation with mohamed rashad
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 30 Mar 2021 05:36:06 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohamed rashad mohamed rashad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohamed rashad Bot:  Hi Mohamed Rashad ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9646104708 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  /startOver Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  P
 lease enter your number Customer:  0506657120            09:32 AM, 30th Mar                   Juhi                   Hi Mohamed, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           09:32 AM, 30th Mar                     mohamed rashad                    Hi           09:32 AM, 30th Mar                   Juhi                   As we can see here you are contacting us regarding order status.           09:32 AM, 30th Mar                     mohamed rashad                    Iam asking if my order is ready for collection or still           09:33 AM, 30th Mar                     mohamed rashad                    9646104708           09:33 AM, 30th Mar                   Juhi                   Your order is ready to be shipped and usually it takes 2-3 working days for any order to get ready for collection.           09:34 AM, 30th Mar                   Juhi                   Kindly allow us one more day time if you do not receive the sms of c
 ollection you can come back to us.           09:34 AM, 30th Mar                     mohamed rashad                    Ok it means that i will get by tomorrow maximum           09:34 AM, 30th Mar                   Juhi                   Yes.           09:35 AM, 30th Mar                     mohamed rashad                    Ok thanks           09:35 AM, 30th Mar                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:35 AM, 30th Mar                     mohamed rashad                    Thanks           09:35 AM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2324352