Subject: Ticket Assigned - Conversation with wafaa
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 30 Mar 2021 05:14:30 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with wafaa wafaa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  wafaa Bot:  Hi Wafaa ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  0557300887 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0557300887            09:06 AM, 30th Mar                     wafaa                    Ok           09:07 AM, 30th Mar                   Juhi                   Hi Wafaa, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           09:07 AM, 30th Mar                     wafaa                    Hi           09:08 AM, 30th Mar                     wafaa                    I want to know if my order ready to collect or not yet           09:08 AM, 30th Mar                   Juhi                   Could you please share your order number so that I can assist you further?           09:08 AM, 30th Mar                     wafaa                    It’s fine my mobile number?           09:08 AM, 30th Mar                     wafaa                    0557300887           09:09 AM, 30th Mar                   Juhi                   No we need your order number           09:09 AM, 30th Mar                     wafaa                    Ok           09:09 AM, 30th Mar                     wafaa                             09:10 AM, 30th Mar                   Juhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:10 AM, 30th Mar                     wafaa                    Ok           09:10 AM, 30th Mar                   Juhi                   As we see here you placed your order on 28th Mar, 2021           09:12 AM, 30th Mar                   Juhi                   Your order is  READY_TO_SHIPPED as of now.           09:12 AM, 30th Mar                     wafaa                    Ready for collect?           09:12 AM, 30th Mar                   Juhi                   Also it takes 2-3 working days for any order to get ready for collwction.           09:13 AM, 30th Mar                     wafaa                    Ok           09:13 AM, 30th Mar                   Juhi                   Kindly allow us some more time           09:13 AM, 30th Mar                   Juhi                   Is there anything else, I can help you with?           09:13 AM, 30th Mar                     wafaa                    Thanks           09:13 AM, 30th Mar                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:14 AM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2324290