Subject: New Reply Received - Delivery of wrong product
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 29 Mar 2021 13:54:26 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Delivery of wrong product  Ticket comment <div>Hi , </div>
<div>Please find the attachment of the product that u have again send me wrong </div>
<div>I’m pissed how can u not see the image n send the product </div>
<div>3 rd time u ppl have done same </div>
<div>Why I have to go through all the hassle of calling u ppl and mailing u and returning back the product and not getting what I want in return </div>
<div>Kindly see into this matter </div>
<div>Because the mistake can happen once or twice </div>
<div>3 times it’s stupidity </div>
<div>I dint expect brands like you being so careless about sending wrong product 3 times </div>
<div>If u check my history of buying this product u will com to know the clear picture of how many times u did this error</div>
<div>And as u see I hav used the credit note for buying the items </div>
<div>Let me know how you ppl r going to refund or u better send me the product </div>
<div>And if u can’t send the product n do this error again n again then u need to remove this product which u hav shown frm ur site &#128545;</div>
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<img class="ymail-preserve-class inline-image-guid-5AC2AA24-CADC-45B9-862F-B32B05D94D66 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNjEwNDM4NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.F9fleys0KL7wQBXcYUNGT2VbfwHKFGbwXtko0IPhnVE" alt="Inline image" style="width: 100%"><div><br></div>
<img class="ymail-preserve-class inline-image-guid-690A0E44-7FAC-45BB-9D2A-A1B8BA4D0E79 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNjEwNDM4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.h5y7Vc-_QwNCXlsiZm7mWoYC-fZDoWB3xTwAhUmkxkI" alt="Inline image" style="width: 100%"><div><br></div>
<img class="ymail-preserve-class inline-image-guid-1CA6C0EC-E32E-431B-AC3C-A91EF9484326 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNjEwNDM4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.aFpmxm8NnNcd3GVLfS2Go_gq9d3GAp07Mup08WuR76w" alt="Inline image" style="width: 100%"><div><br></div>
<img class="ymail-preserve-class inline-image-guid-585BF898-C15E-420F-9154-4ACC36EC3632 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNjEwNDM5MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xvTR10aWf8aAoTjBYVfAdgwpwHDIa7vEI7741YCNE4o" alt="Inline image" style="width: 100%"><div><br></div>
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<br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, March 11, 2021, 4:54 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv6278937327"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Sabina,<br><br>We apologize for the inconvenience caused to you.<br><br>This is clearly not the experience we want our customers to have when they shop with us.<br>​</div>
<div>We have now taken your valuable feedback and shared it with the concerned team. They are going to make sure that this doesn't happen with you in your future purchases.<br><br>Feel free to get in touch with us for further assistance. Please let us know about your feedback.<br>​<br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2143963