Subject: RE: Deactivation of My Credit - Order ID - 8232384612
From: Jessie Caparas <[email-masked]>
To: Prakash Iyangar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Manish Kumar <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, JUHI GOEL <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sun, 28 Mar 2021 11:58:39 +0000

Thanks Prakash.

Go ahead @Shakeeb Arsalan<mailto:[email-masked]>

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Prakash Iyangar <[email-masked]>
Sent: Sunday, March 28, 2021 2:07 PM
To: Jessie Caparas <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Cc: Manish Kumar <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; JUHI GOEL <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Re: Deactivation of My Credit - Order ID - 8232384612

Approved

Get Outlook for iOS<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2Fo0ukef&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C95ffc0c442e44636961808d8f1d1293d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637525227937348502%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=CmRHZRxjmITqBnwS6C7hKxx664Nlit%2Fzeh8HACcT0UI%3D&reserved=0>
________________________________
From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 28, 2021 2:06:10 PM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Prakash Iyangar <[email-masked]<mailto:[email-masked]>>
Cc: Manish Kumar <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; JUHI GOEL <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: RE: Deactivation of My Credit - Order ID - 8232384612

@Prakash Iyangar<mailto:[email-masked]>

Please provide your approval to deactivate my credit and go ahead with K-net refund as per customer's request.

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 27, 2021 5:18 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Manish Kumar <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; JUHI GOEL <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: Re: Deactivation of My Credit - Order ID - 8232384612

External email sender, please take precaution.

Hi Team,

Please provide approval to deactivate my credit of the customer and arrange for the refund to the customer's Knet account.

Regards
Shakeeb

________________________________

From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 27, 2021 4:30:13 PM
Subject: Deactivation of My Credit - Order ID - 8232384612

Hi Team,

 Order ID - 8232384612

The customer paid through knet but refunded through My Credits.

Kindly deactivate the amount from My credit : KWD 19.35 , As he wants refund into his Knet Account.

Regards,

Juhi

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