Subject: Re: [#2309112] - Re: Share your feedback with us
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 28 Mar 2021 08:13:17 +0000

Hi Juhi Goel,  Regarding return process item received and scan as per below detils   CONCEPT_NAME  INVOICE_NO  AWB_NO  ITEM_ID  CUS_RETURN_QTY  RETURN_RECEIVED_QTY  EXPECTED_QTY  UNEXPECTED_QTY  RETURN_ORIGIN  Babyshop  9640009579  46538723431  '161937451  1  0  0  0  LMG - Expected  Babyshop  9640009579  46538723431  '162832787  0  1  0  1  LMG - Unexpected - Order Part   Thanks & Regards   indunil   
                           
                            On
                            Sat, 27 Mar at 11:16 AM
                            ,  Juhi Goel <[email-masked]>  wrote:
                              Hi Team,  Problem Statement: Refund Not Processed  Order Date : Mar 5, 2021 Order ID: 9640009579 Tracking ID: 46538723431 RMA: 1000672437  Assistance Required: Need refund for customer.  Issue Description: As per the customer he returned the item Frozen Print 3-Wheel Scooter to WH and till now the RMA not processed also it is showing cancelled on hybris. kindly check and process the RMA asap and update us.  Regards, Juhi