Subject: Re: [#2306776] - escalation return and refund
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 28 Mar 2021 07:32:14 +0000

Hi Juhi Goel,  Regarding return process item was received and scan as per below detail  ​   CONCEPT_NAME  INVOICE_NO  AWB_NO  ITEM_ID  CUS_RETURN_QTY  RETURN_RECEIVED_QTY  EXPECTED_QTY  Splash  9640691637  46538369146  '162935311  1  1  1   Thanks & Regards   indunil   
                           
                            On
                            Fri, 26 Mar at  5:04 PM
                            ,  Juhi Goel <[email-masked]>  wrote:
                              Hi Team,  Problem Statement: Late refund  Order Date: Mar 8, 2021 Order ID: 9640691637 RMA: 1000651880 Tracking ID: 46538369146  Assistance Required: Need urgent Refund  Issue Description: As per the tracking we can see that the item has been returned to our warehouse on Mar 18, 2021. However, the refund still not processed.  Please check and process the refund.  Thank you for your help  Regards, CS Team Juhi