Subject: New Reply Received - 9636188553 order not received
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 28 Mar 2021 07:21:55 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  9636188553 order not received  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/uUX-Yb8rIlluv0szyIOEiA~~/AALN9wA~/RgRiQWIOPVcDc3BjQgpgW44uYGCoV9_hUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All, <br>
<br>
Kindly be advised that the order has been returned to your warehouse. <br>
<br>
Please raise a new order if the customer is still interested in receiving the package. <br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>28/3/2021 9:38 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2122707] - 9636188553 order not received<br>
 
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<div dir="ltr">Please take a look at ticket #2122707<br>
<br>
Hi Team,</div>

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<div dir="ltr">Problem Statement : No RMA however the items are returned back.<br>
<br>
Assistance Required: Need urgent delivery back to the warehouse ( NDR of order needed)<br>
<br>
Order Date : Feb 17, 2021<br>
Order ID: 9636188553<br>
Tracking ID: SD001190135<br>
<br>
There is no RMA in hybris however you have returned the order already. Kindly update so that we can ask the warehouse for the refund.<br>
<br>
Regards,<br>
Juhi</div>
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<br>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/TQMoQIElTvxiIj4-BiDKwg~~/AALN9wA~/RgRiQWIOPlcDc3BjQgpgW44uYGCoV9_hUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2122707