Subject: Re: Late Shipping 9639856013
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, JUHI GOEL <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sat, 27 Mar 2021 04:45:59 -0700 (MST)

Hi Team, 

Please note that we did not get any update on the following child ticket 2289324 

And the order is pending since 5th March. 
Need your assistance. 

Regards 
Shakeeb 

From: "JUHI GOEL" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, March 26, 2021 12:34:31 PM 
Subject: Late Shipping 9639856013 

Hi Team, 

Problem Statement: Late Shipping 

Order Date : Mar 5, 2021 
Order ID: 9639856013 
Tracking Id: N/A 

Assistance Required: Need urgent shipping 

Issue Description: The order was placed on Mar 5, 2021 but still is showing "IN_PROGRESS". 

Please shipped the order on priority so that the customer can receive as soon as possible. 

Thank you for your help! 

Regards, 
CS Team Juhi