Subject: New Reply Received - warehouse escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 27 Mar 2021 10:42:30 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  warehouse escalation  Ticket comment <div>extremely dissatisfied<br><br>
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<div class="MsoNormal" style="margin: 0in 0in 0.0001pt"><i style="background-color: rgba(255, 255, 255, 0)">Radi, Yuosof M.</i></div>
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<span style="background-color: rgba(255, 255, 255, 0)">Mgr. IT SEC OPS</span><i style="font-size: 13pt; background-color: rgba(255, 255, 255, 0)"> (D) | Saudi Arabian Airlines</i>
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<div class="MsoNormal" style="margin: 0in 0in 0.0001pt"><i style="background-color: rgba(255, 255, 255, 0)">Tel: <a rel="noreferrer">+966 (12) 6860281</a> | Mobile: <a rel="noreferrer">+966 (5) 32331000</a> | Mail:<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></i></div>
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<div>On Mar 27, 2021, at 12:56 PM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Yuosof,<br><br>
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<div dir="ltr">Thank you for your patience.</div>
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<div dir="ltr">We regret to tell you that due to some technical issues your order could not be processed and delivered to you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (SAR 606.89) on (27 Mar, 2021) and the amount you paid online will be refunded back to your original payment method within 7-14 working days. However SAR 5.114 have been refunded back to your My Credits.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2305596