Subject: Ticket Assigned - escalation store
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 26 Mar 2021 09:44:30 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  escalation store hammer gh                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hammer Gh ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6285274412 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:38 PM, 26th Mar                     hammer gh                    Ok           01:38 PM, 26th Mar                   Juh
 i                   Hi , Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           01:38 PM, 26th Mar                     hammer gh                    Please why is my item not delivered           01:39 PM, 26th Mar                     hammer gh                    Hello           01:41 PM, 26th Mar                   Juhi                   As per the status, it is READY_TO_SHIPPED           01:41 PM, 26th Mar                     hammer gh                    It has past the estimated delivery time           01:42 PM, 26th Mar                   Juhi                   Kindly allow us 24 hours to forward this to our team and we will get back to you via email.  Once our concerned team will revert us back we will update you.           01:42 PM, 26th Mar                     hammer gh                    Ok           01:42 PM, 26th Mar                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wo
 nderful day.           01:43 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2306046