Subject: New Reply Received - Re: Sorry, your order was cancelled
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 19:11:14 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Sorry, your order was cancelled  Ticket comment <div>Hi</div>
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<div>The courier lied as per the delivery details , it was suppose to be delivered in 23March.</div>
<div>On 22March evening I got a call from the courier asking me if he can deliver the package .</div>
<div>Since the delivery is at my office and it was late . I said he can come back tomorrow 23March which was the delivery date . </div>
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<div>The number mentioned below is not mine </div>
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<div>Thank you </div>
<div>Francoise </div>
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<div>On Thursday, March 25, 2021, 1:41 pm, Shoemart &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Francoise,</div>
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<br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that our courier partner tried to contact you on (9644027424) on 3 different days but didn't receive any response from your end.</div>
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<div>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. </div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2295539