Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 13:47:36 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div>
<div dir="auto">Dear team,</div>
<div dir="auto"><br></div>
<div dir="auto">Please find the attached picture as requested below </div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNTEzNjYzOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.70foxjdbENBu8yHr-A71tVYjlflK2LlfTyCv2HiZBEU" style="max-width: 100%"></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 25 Mar 2021 at 3:19 PM, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Kevin,</div>
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<div dir="ltr">Thank you for reaching out us.<br><br>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.<br><br>We request you to please confirm your order number #9641515970 and for which item you have received a wrong item along with its price so we can further assist you.<br><br>We would also request you to provide us some snapshots of the wrong item you received.<br><br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br><br>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Best regards <br>Kevin. </div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2244408