Subject: Ticket Assigned - escalation child ticket
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 10:54:12 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  escalation child ticket mohamed nademulla                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  9644983825 Bot:  Please enter your name Customer:  mohamed nademulla Bot:  Hi Mohamed Nademulla ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9644983825 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:
   0509786776            02:44 PM, 25th Mar                   Juhi                   Hi Mohamed, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           02:45 PM, 25th Mar                     mohamed nademulla                    Hi juhi           02:45 PM, 25th Mar                     mohamed nademulla                    Can you check my login details for order number9644983825           02:46 PM, 25th Mar                     mohamed nademulla                    Hello           02:48 PM, 25th Mar                     mohamed nademulla                    Are you there           02:48 PM, 25th Mar                   Juhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:50 PM, 25th Mar                   Juhi                   Due to some technical issues the order could not be process           02:51 PM, 25th Mar                   Juhi                   Kindly allow us 24 ho
 urs to forward this to our team and we will get back to you via email.  Once our concerned team will revert us back we will update you.           02:51 PM, 25th Mar                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:53 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2301253