Subject: RE: refund not processed 6243582465
From: Malik Ismail <[email-masked]>
To: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, JUHI GOEL <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Tue, 23 Mar 2021 14:55:36 +0000

Hi Apoorv,

PFA

Regards,
Malik
From: Jessie Caparas <[email-masked]>
Sent: Thursday, February 18, 2021 2:26 PM
To: seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; JUHI GOEL <[email-masked]>
Subject: RE: refund not processed 6243582465

Hi @Seeta Seeta<mailto:[email-masked]>

RRN 32223010772

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 18, 2021 1:28 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; JUHI GOEL <[email-masked]<mailto:[email-masked]>>
Subject: Re: refund not processed 6243582465

External email sender, please take precaution.
Hi Team,

Kindly assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 17 February, 2021 17:10:45
Subject: refund not processed 6243582465

Hi Team,

Ticket No. : 2114604
Order No. : 6243582465
Order Date: Nov 18, 2020

The customer has Returned two items for SAR 139 each.

162859596 - - New Balance Essentials Solid Stacked Logo Print Joggers
162859606 - - New Balance Essentials Solid Stacked Logo Print Joggers

The refund for both the items has been processed as per the hybris RMA, but in payment section it is processed only once that too manually.

Kindly check and process the refund for SAR 139.

Regards,
Juhi

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com