Subject: Ticket Assigned - return
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 23 Mar 2021 10:21:29 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  return manisha                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Manisha ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:01 PM, 23rd Mar                   Juhi                   Hi Manisha, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           02:08 PM, 23rd Mar                     manisha                    9642955310 & 9638686835           02:09 PM, 23rd Mar                     manisha                    for these orders           02:09 PM, 23rd Mar                     manisha                    i requested several times for return           02:09 PM, 23rd Mar                     manisha                    no one is comingc           02:09 PM, 23rd Mar                     manisha                    can i return to the store           02:09 PM, 23rd Mar                   Juhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:13 PM, 23rd Mar                   Juhi                   For 9638686835 we have already forwarded the issue to our team. You must be getting updates via email           02:17 PM, 23rd Mar                   Juhi                   9642955310: it takes 3-5 working days to pickup the items by our team           02:20 PM, 23rd Mar                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:21 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2290622