Subject: Ticket Assigned - collection
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 23 Mar 2021 09:54:51 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  collection usman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  usman Bot:  Hi Usman ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6278682275 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568061029            01:40 PM, 23rd Mar                     usman                    oky           01:40 PM,
  23rd Mar                   Juhi                   Hi Usman, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           01:43 PM, 23rd Mar                     usman                    hello           01:43 PM, 23rd Mar                     usman                    6278682275 this is my order id           01:43 PM, 23rd Mar                     usman                    its been 20 days i havent received my order           01:43 PM, 23rd Mar                   Juhi                   kindly confirm your contact number and address           01:44 PM, 23rd Mar                   Juhi                   Unit 04, 3214, Al Hadyail Street           01:44 PM, 23rd Mar                     usman                    no           01:44 PM, 23rd Mar                     usman                    its wrong address           01:44 PM, 23rd Mar                     usman                    i registered different address           01:44 PM, 23rd Mar                   J
 uhi                   Al Misk Alhamraa business park B04 behind jamjoom center           01:47 PM, 23rd Mar                     usman                    yes           01:47 PM, 23rd Mar                   Juhi                   is this your address that you requested ?           01:47 PM, 23rd Mar                     usman                    when it will be delvered?           01:47 PM, 23rd Mar                     usman                    when i will receive my order?           01:47 PM, 23rd Mar                   Juhi                   We have already forwarded to the courier team they are arranging the delivery very soon           01:47 PM, 23rd Mar                     usman                    yes i requsted for this address           01:47 PM, 23rd Mar                     usman                    arranging when?           01:48 PM, 23rd Mar                   Juhi                   We would like to inform you that the courier is the third party           01:49 PM, 23rd Mar        
            Juhi                   however the driver has your location now           01:49 PM, 23rd Mar                   Juhi                   he will contact you soon           01:49 PM, 23rd Mar                     usman                    i am waiting for driver since 3 days           01:49 PM, 23rd Mar                     usman                    ???           01:53 PM, 23rd Mar                   Juhi                   Kindly allow us two more days if he does not come kindly reach out us again.           01:53 PM, 23rd Mar                     usman                    oky           01:53 PM, 23rd Mar                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:54 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2290461