Subject: Ticket Assigned - Conversation with noora
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 23 Mar 2021 06:11:37 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with noora noora                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  noora Bot:  Hi Noora ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97337779991            10:05 AM, 23rd Mar                   Juhi                   Hi Noora, Good Morning. Thank you for contacting us. My name is Juhi, I will be happy to assist you.           10:06 AM, 23rd Mar                     noora                    Hello Juhi           10:06 AM, 23rd Mar                     noora                    I have a return with max           10:06 AM, 23rd Mar                     noora                    Hi Noora Murad, thank you for getting in touch with us. Here’s how your return 1000670773 for order 7443544588 will work.           10:06 AM, 23rd Mar                   Juhi                   As we see here you are contacting regarding return and refund.           10:06 AM, 23rd Mar                     noora                    Since saturday           10:07 AM, 23rd Mar                     noora                    And no one came to collect the items           10:07 AM, 23rd Mar                   Juhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:08 AM, 23rd Mar                     noora                    Ok           10:09 AM, 23rd Mar                   Juhi                   Our courier team takes 3-5 working days to pickup any order           10:09 AM, 23rd Mar                     noora                    Ok so since saturday its 3 days           10:10 AM, 23rd Mar                   Juhi                   If it does not get collected till 25th Mar, 2021 reach back to us           10:10 AM, 23rd Mar                     noora                    Ill wait then           10:10 AM, 23rd Mar                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:10 AM, 23rd Mar                     noora                    Sure           10:10 AM, 23rd Mar                     noora                    Thanks alot           10:10 AM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2289280