Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 22 Mar 2021 16:05:22 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">but you put in refund aed 18.06 but i want that shoes can you please arrange it you can check with your others branch as well may be they have it </div>
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<div>On Mon, 22 Mar 2021, 1:58 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Mehru,<br><br>Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>This order is not cancelled, during quality check we found out that 162262365 - - Ladies Heel Sling back was not in a good condition to be sold and they were the last of their stock hence we took them out of your order and refunded you for them.</div>
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<div dir="ltr">We would like to inform you that we have process the refund on 20 Mar, 2021.<br><br>The amount you paid online will be refunded back to your original payment method within 7-14 working days.<br><br>Hope this helps and have a great evening! Stay Safe!<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2282319