Subject: Ticket Assigned - escalation warehouse
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 22 Mar 2021 06:02:03 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  escalation warehouse mostafa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mostafa Bot:  Hi Mostafa ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6285342573 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0550409364            09:56 AM, 22nd Mar                   Juhi                   Hi, Thank
  you for contacting us. My name is Juhi, I will be happy to assist you.           09:56 AM, 22nd Mar                   Juhi                   As we see here you are contacting us regarding the order status.           09:57 AM, 22nd Mar                     mostafa                    yes           09:57 AM, 22nd Mar                     mostafa                    i received all orders i nade before and after this order           09:58 AM, 22nd Mar                   Juhi                   We regret the delay of your order.           09:58 AM, 22nd Mar                     mostafa                    and status not clear if it under processing or not           09:58 AM, 22nd Mar                   Juhi                   Your order is in process. It got delayed as two items were out of stock and our team was waiting for their restocking.           09:59 AM, 22nd Mar                   Juhi                   Kindly allow us 24 hours to forward this to our team and we will get back to you via e
 mail.  Once our concerned team will revert us back we will update you.           09:59 AM, 22nd Mar                     mostafa                    ok thank you           10:00 AM, 22nd Mar                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:01 AM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2283784