Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Mar 2021 11:24:53 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Centerpoint Team, </div>
<div><br></div>Please update the status of my orders. Order<span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> number #6282542386.</span><div><span style="font-size: 14px"><br></span></div>
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<span style="font-size: 14px">Thank you,<br></span><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Wednesday, March 17, 2021, 4:03 PM, almar dean mallari &lt;[email-masked]&gt; wrote:</div>
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Good day, <div><br></div>
<div>Centerpoint Team, </div>
<div><br></div>
<div>When my orders will be deliver? After i sent my location last Sunday, nobody contact me when my orders will be deliver. I call and sent messages many times to your courier team but no answer. </div>
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<div>Best regards,<br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div class="yiv1324970020yqt3026345895" id="yiv1324970020yqt96915">
<div class="yiv1324970020yahoo-quoted-begin" style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0">On Wednesday, March 17, 2021, 1:02 PM, almar dean mallari &lt;[email-masked]&gt; wrote:</div>
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<div>Centerpoint Team,</div>
<div><br></div>Last Sunday your courier team call me to send my location to what’sup  and I already response and share my location to him after that no body call me back for delivery arrangement. Below is the screenshot for the communication with the driver contacted me for the same. <div><br></div>
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<img class="yiv1324970020ymail-preserve-class yiv1324970020inline-image-guid-2C7790C3-00DC-4585-AB55-96643939C953 yiv1324970020rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMzYzMTgzMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.7TUDJfDVKNapPLS5MGVuu1vi5dBasVVxBXPQoOWQdCQ" alt="Inline image" style="width:100%"><div><br></div>
<img class="yiv1324970020ymail-preserve-class yiv1324970020inline-image-guid-C4EE7394-6E4A-4E8B-96A1-4088EEBF0F99 yiv1324970020rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMzYzMTgzMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xu-SxHf4i1qbsTYa0SlP9nKXjt04A5BpzCgjUal0czM" alt="Inline image" style="width:100%"><div><br></div>
<span id="yiv1324970020yahoo-rte-cursor-span"></span>Best regards,<br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div class="yiv1324970020yqt4613205913" id="yiv1324970020yqt09468">
<div class="yiv1324970020yahoo-quoted-begin" style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0">On Wednesday, March 17, 2021, 12:35 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div class="yiv1324970020yqt8103932950" id="yiv1324970020yqtfd88928">Hi Almar,</div>
<br><br>Thank you for getting in touch with us.<br><br>We are truly sorry to tell  that a delivery attempt for order number #6282542386 was made at your address by the courier team.<br><br>Our delivery team always contacts the customer before attempting any delivery. However, when they tried calling you on +966551696432 the call could not be reached due to unknown reasons.<br><br>Please be assured to received a call from our delivery agent or please provide some alternative contact number of yours to us so that our courier team can contact you without hassle.<br><br>We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days.<br><br>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2255800